Introduction

Welcome to EXPERT e-learn! This Privacy Policy explains how Expert Edufront Private Limited (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website and use our services via the web, Android app, and iOS app. By accessing or using EXPERT e-learn, you agree to the terms of this Privacy Policy.

Information we collect

Personal Information

• Registration Information: When you register on EXPERT e-learn, we may collect personal details such as your name, email address, phone number, and date of birth.
• Profile Information:We may collect additional information such as your profile picture, bio, and any other details you choose to provide.
• Payment Information: When you make a purchase, we may collect payment information necessary to process the transaction.

Non-Personal Information

• Usage Data:We collect information about how you access and use our services, including your IP address, browser type, device type, pages visited, and the date and time of your visits.
• Cookies and Tracking Technologies:We use cookies and similar tracking technologies to enhance your experience on our platform.

Information Collected by EZ, the AI Assistant

• Interaction Data: We collect information about your interactions with EZ, including the questions you ask and the responses provided by the AI assistant.
• Usage Patterns:We analyze usage patterns to improve the functionality and accuracy of EZ.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Services:Including processing transactions, authenticating users, and providing customer support.
• To Improve Our Services:Analyzing usage data to enhance our platform’s functionality and user experience.
• To Communicate With You:Sending you updates, notifications, and promotional materials.
• To Ensure Security:Protecting against fraud, unauthorized access, and other security issues.
• To Enhance AI Assistant (EZ):Using interaction data to train and improve EZ’s performance and accuracy, in collaboration with OpenAI.

How We Share Your Information

We may share your information with:

• Service Providers:Third-party vendors who assist in operating our services, such as payment processors and hosting providers.
• OpenAI:We may share interaction data with OpenAI to improve the AI capabilities of EZ.
• Legal Requirements:If required by law, we may disclose your information to comply with legal obligations or protect our rights.
• Business Transfers:In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Your Choices and Rights

• Access and Update: You can access and update your personal information through your account settings.
• Opt-Out:You can opt out of receiving promotional communications by following the unsubscribe instructions in the emails.
• Cookies:You can manage your cookie preferences through your browser settings.

Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, and misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform and updating the effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Expert Edufront Private Limited

5-7-626/1,2,3, Kalakunj Road, Kodialbail,

Mangaluru, Karnataka, India

Email: support@expertelearn.com

Phone: +91-9643407696

By using EXPERT e-learn, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure practices as described.